The headquarter of SurePromise is located in Hong Kong. Its sourcing hub in Southern China maintains strong connection with huge number of quality suppliers in China. Currently, the group has established offices and logistics hubs in major European cities.

SurePromise Sourcing Solution is developed by a group of sourcing and logistics specialists. The fully serviced online trading platform directly links up buyers with PRC suppliers. The platform provides a wide range of services to overseas buyers, including sourcing services, quality control, customs declaration and logistics solutions.

The services will help buyers to achieve:

• Competitive product price;
• Streamlined sourcing process; and
• Low costs delivery.

SurePromise’s sourcing services are backed up by a group of PRC sourcing expertise, quality control specialists and customer service executives.The strict standards upheld by the sourcing service team ensure buyers receive only the best services and products.

Customer services

Our customer service executives are friendly and professional.We are fluent in English, Mandarin and all major European languages.We are available to answer your questions around the clock seven days a week.Rest assured that all your enquiries and requests would be probably handled.

Quality assurance

Our quality assurance specialists will assist you in ensuring that products are compliant with local quality standards and will match with your expectations.All products will pass through our standard quality assessment.We will also give suggestion on product packaging to minimize product damage during shipment and ensure that you will only receive the best products.

Logistics solution

SurePromise is experienced in the overseas delivery of a wide variety of items from fragile luxury goods to bulky home appliances.With its worldwide logistics coverage, SurePromise will ensure every product arrives without delay and in its best condition.Our competitiveness also extends to the best rates obtained from a number of local carriers, meaning that you will benefit from the most competitive shipping rates. Don’t worry if you are not familiar with customs procedures, SurePromise also assists suppliers and customers in completing the customs declaration and clearance procedures.

For Our Customers

SurePromise’s mission is to make use of its expertise in online trading and PRC sourcing to assist overseas buyers to source from Chinese suppliers.We help our customers to achieve their business goals by providing them with effective, reliable and price competitive products and services.

For Our People

SurePromise is an equal opportunity employer.We provide a fair, open and challenging working environment in which our people will find ample opportunities for both personal and professional advancement.

For the Community

SurePromise is a socially responsible and eco friendly company.We set up measures for environmental protection within our company and we invite our Customers and our Suppliers to do the same.SurePromise is strongly committed to helping the local community.We make regular contribution to local charity in helping under-privileged children and in protecting women rights.